Terms & Conditions

1. Business Overview

Shubha Swarna specializes in the sale of gold-plated utensils, home décor, and idols of gods. All products are crafted with care and plated with gold to enhance their beauty and durability.

2. Eligibility

• You are at least 18 years old or using our website under parental/guardian supervision.
• You are legally capable of entering into a binding contract.

3. Products and Pricing

• All product descriptions, images, and prices are subject to change without notice.
• We strive for accuracy but cannot guarantee that product colors, sizes, or finishes will match exactly due to display settings and manual measurements.
• Prices are listed in Indian Rupees (INR) unless otherwise specified and are inclusive/exclusive of applicable taxes as stated.

4. Orders and Payments

• By placing an order, you agree to provide accurate and complete information.
• Payment must be made in full before the order is processed.
• We accept various payment methods as displayed on our website.
• Shubha Swarna reserves the right to refuse or cancel orders at our discretion, including cases of incorrect pricing or product unavailability.

5. Shipping and Delivery

• We ship products across specified locations in India and may expand internationally in the future.
• Shipping costs and delivery timelines will be provided at checkout.
• Delays due to courier services, customs, or unforeseen circumstances are beyond our control.

6. Return and Refund Policy

• Due to the nature of gold-plated products, returns are accepted only in case of manufacturing defects or damage during transit.
• Customers must notify us within 48 hours of delivery with supporting images/videos.
• Refunds, if approved, will be processed to the original payment method within 7–10 business days.

7. Care Instructions

• Avoid exposure to harsh chemicals, perfumes, or cleaning agents.
• Clean gently with a soft cloth.
• Do not scrub or use abrasive materials.

8. Intellectual Property

All content on this website, including images, designs, logos, product descriptions, and text, is the intellectual property of Shubha Swarna. Unauthorized reproduction, distribution, or use is strictly prohibited.

9. Limitation of Liability

Shubha Swarna is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. We do not guarantee that the website will be error-free or uninterrupted at all times.

10. Governing Law

These Terms are governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Changes to Terms

We may update these Terms periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

📧 Email: contact@Shubha Swarna.com